To uninstall the product from Linux automatically, launch the following script:

 

#/usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall

If the script does not work for some reason, uninstall the product manually as described below.

Solution

  1. Delete Acronis Secure Zone, if present. See Removing Acronis Secure Zone;

  2. Remove all modules from dkms. For example:

    # dkms status
    snapapi26, 0.7.46, 2.6.9-1.667, i686: installed
    # dkms remove -m snapapi26 -v 0.7.46 --all

    (!) If you are running 2.4 kernel, the module name will be snapapi, not snapapi26

  3. Remove all Acronis RPMs (ignore all messages about the non-presence of packages):

    # rpm -e --allmatches --nodeps AcronisAgentLinux
    # rpm -e --allmatches --nodeps acronis-glibc
    # rpm -e --allmatches --nodeps dkms
    # rpm -e --allmatches --nodeps BackupAndRecoveryAgent
    # rpm -e --allmatches --nodeps snapapi26_modules
    # rpm -e --allmatches --nodeps BackupAndRecoveryBootableComponents
    # rpm -e --allmatches --nodeps AcronisUpgradeTool
    # rpm -e --allmatches --nodeps ManagementConsole

    (!) On 2.4 kernels use snapapi_modules instead of snapapi26_modules

  4. Remove all files and folders related to Acronis software:

    # rm -Rf /etc/Acronis
    # rm -Rf /var/lib/Acronis
    # rm -Rf /usr/lib/Acronis
    # rm -Rf ~/.Acronis
    # rm -Rf /usr/src/snapapi*

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