You can create a full backup from your website by following these steps:
1- Login to your control panel (cPanel).
2- Choose (Backup) from (Files) block.
3- Press (Download a Full Account Backup).
4- Enter your email in the field (Email Address) to receive an alert message when the backup is completed.
5- Press (Generate Backup).
6- Wait until the backup is prepared; you will find the backup file in the main path of your website, and you can download it from (File Manager).